Frequently Asked Questions
Yes bar no exception, at UPTOWNATTIRE LTD we guarantee the authenticity of all designer clothing and accessories sold on our website. We take great pride in sourcing only from reputable and authorised Italian dealers. Furthermore, our team also thoroughly inspect each item by hand to ensure all of our products are genuine.
It is illegal to sell counterfeit products in the UK and Europe, we are highly against this practise. Please contact us for any more information regarding the authenticity of our products and we'll be more than happy to help.
All orders placed before 2PM UK time will arrive with you the next day unless the order was placed on a Saturday or a bank holiday. Orders placed after 2PM UK time will be shipped the next business day.
On the product page, customers can see the delivery date above the add to cart button.
Yes, please get in contact with us if you wish to place a order.Click here to contact us
Yes, check returns page our for more info.
We accept all major cards, Klarna and Clearpay.
As we are not a personal shopping business, we do not source single items. If you see something you like that is out of stock on our website, click the "notify me when available" button and you will be notified when we are back in stock.
Yes, all our our stock is brand-new with the relevant tags etc attached.
If you wish to cancel an order please email us as soon as possible requesting it, we can cancel it if it is yet to be dispatched. We pride ourselves on our fast and comprehensive service at Uptown Attire, and so sometimes the item will already be shipped.
All cancellations will be subject to a cancellation fee equal to payment fees etc. that are not refunded.
PLEASE NOTE: in accordance with the cancelling goods act (here), we are entitled to claim back loss made as a direct cause of the cancellation, the fee will vary dependant on payment processor used:
- ClearPay 5%
- Klarna 5%
- SHOPPAY/Credit/Debit/Apple Pay 3%
find out more with our blog!
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